FAQ'S
Q: I Need to Track my Order How do I Do it?
A: Yes, you can easily track your order. You just need to call (+1-818-476-7382) for every kind of information.
Q: I Want To Modify The Style Of My Custom Box That I Have Ordered, Can I Do That?
A: There is a time span for this process. If you have ordered your custom boxes, then you can change it within 2 or 3 days. Because, after three days, the designs are sent to our production house and on the same say the production gets started. So, finalize your artwork before this happens.
Q: Can I Give You My Own Ar?
A: Definitely, you can give us your imaginary artwork, and we will work on it to make it exactly the way you wanted. It would be very helpful from your side. Thank you!
Q: Do You Have Templates Or Samples Of Your Work/Boxes?
A: Yes, we have our archive of various templates of customized boxes. Which by the way you are welcome to select from. You will get every box style and design plus make design for your own as well, so feel free to choose from them.
Q: How Will I Know When My Order Has Been Shipped?
A: Before the shipping of your products,our customer representatives will update you every second. Just like after your order finishes and provide a time span, which will lead you to your doorstep.
Q: Why Do You Need Dimensions Of My Product?
A: The dimensions helps a lot in the making of your products box. Why because we have to design the exact perforation which grips your products in every thick and thin.
Q: Do You Offer Box Styles That Are Not Listed On Your Website?
A: You see, the meaning of custom boxes defines this question. On our website, the mentioned box styles are common to the market. But for a new design box, you have to provide the product’s details includes the shape and the size. And we will make that for you.
Q: What Forms Of Payment Do You Accept?
A: The world is progressing rapidly, and the dealing of everything has evolved in the form of online transactions. To meet the modern patterns and for the convenience of our customers, we accept all the forms of payment. You can pay for your orders through Master Card, PayPal, Union Pay, Visa, and all the other channels of payment.
Q: Will My Colors Match If I Reorder The Same Box Again?
A: For this reason, you have to contact the company and have to talk to the same person whom you ordered before. And you have to provide the same credentials of your previous order if needed. In results, there is no hard and fast rule for that, yes, we can but through a particular process.
Q: Do You Offer Graphic Design Services?
A: Yes, we do you can directly talk to our graphic designers for your designs and vice versa. If you want to see your designed products, we can send you 2D and 3D mockups of your custom box.
Q: Do You Offer Custom Box Style?
A: Obviously, that’s why we are here. We offer a million box styles, which are also on our website. Go watch them; you will find our pioneer custom boxes, which are Tuck-end, two-piece, rigid, mailer, and also various customized shapes. Just click on the order button and allow us to work for you.
Q: Can I Have Printing On The Inside And Outside Of The Box?
A: Why not, that’s why we are here for you. You can print on any side of your ordered box. For this approach, we provide you customized processes. You can tell us about your imagination and will be stick to the design to make it real. So, just sit back and relax and we will do the rest for you.
Q: Are There Any Hidden Fees? What About Die And Plate Costs?
A: No! We don’t have any hidden charges regarding the die and plate cutting costs. Maybe other companies do, but we don’t want to make our new customers uncomfortable instantly.
Q: Do You Ship To Countries Other Than The United States?
A: Yes, Sir/Mam, our services have spread all over the world. Our services are not valid in just one region. Overall, we deliver in Europe, UAE, in short worldwide. Where you want to deliver your order Sir/Mam?
Q: When Will I Receive My Custom Box Order?
A: After your order, we start production instantly. However, there are two different delivery tenure. First is the normal delivery process, which is 8 to 10 days. The other one is an urgent delivery process in 6 to 8 days max. But the urgent delivery will be a little bit costly than a normal delivery span. What span do you like to choose for order?